How do I change my personal information on my PayPal Smart Connect account? 

Here's how to change your information via a web browser:

1. Log into your PayPal Smart Connect account.
2. You will be transferred to the Synchrony Bank servicing site.
3. Once on the servicing site, click Profile at the top of the page.
4. Make the needed changes and click Save Updates.

You can also change it on your monthly billing statement, or write us at:

PayPal Smart Connect
P.O. Box 71726
Philadelphia, PA 19176-1726

Or, call Synchrony Bank customer service at 866-571-3012, Mon-Sat from 4 AM - 10 PM PT, Sun from 7 AM - 7 PM PT
When you update the information on your PayPal Smart Connect account, you should also update the information in your PayPal account to ensure the two match. This will improve your account experience going forward.

Tip: To change the name on your account, mail a copy of the legal documents to the above address.